Become a Preferred Partner | Account Setup | Vendor Network
Reid Diesel makes it easy for carriers and fleet operations to establish formal service relationships that streamline emergency repairs and create operational advantages.
Preferred Vendor Program
Establish Reid Diesel as your authorized service provider
Many carriers maintain networks of pre-approved service providers to streamline breakdown response. Reid Diesel partners with carriers throughout the I-77 and US-421 corridors to provide reliable emergency and scheduled maintenance services.
We understand vendor approval processes can be complex. Our team works directly with your fleet management department to complete all necessary documentation, including insurance verification, technician certifications, pricing schedules, and service capabilities.
Benefits: Adding Reid Diesel to your approved vendor network ensures your drivers have immediate access to quality service when traveling through the I-77 corridor. Our strategic location between major service gaps provides essential coverage for your emergency breakdown network.
Fleet Account Setup
Streamlined service authorization and billing
Setting up a formal fleet account with Reid Diesel creates significant operational advantages by establishing clear protocols for service authorization, communication, and billing.
Account Setup Process:
- Initial consultation to discuss your specific needs
- Documentation collection including billing details and approval protocols
- System setup with your specific requirements
- Staff training on your particular procedures
- Account activation with regular reviews
Account Features:
- Customized authorization protocols
- Direct billing with consolidated monthly invoices
- Online access to repair documentation
- Dedicated account manager
- Priority scheduling for account customers
Emergency Breakdown Coordination
Seamless integration with your breakdown department
For carriers with centralized breakdown departments, we offer specialized coordination services that integrate with your internal processes to streamline emergency repairs.
Our team is familiar with major breakdown service providers' procedures and can provide documentation that meets third-party administrator requirements. We offer photo/video sharing for remote approval processes, detailed estimates following your protocols, and regular status updates through your preferred channels.
Carrier Resources FAQs
What information do you need to set up a fleet account?
We require basic company information, billing details, authorized contacts for repair approval, invoice submission procedures, and any specific documentation requirements. Our account team will guide you through the process.
How do you handle breakdown calls from our drivers?
We follow your specific protocols for authorization and documentation. Typically, we speak with your breakdown department for approval, then communicate directly with the driver regarding status updates.
What payment terms are available for fleet accounts?
We offer standard 30-day terms for established carriers, with alternative terms available based on volume. We accept checks, ACH transfers, and major credit cards.
Can you provide copies of your shop certifications and insurance?
Yes, we maintain current certificates of insurance and technician certifications, and can provide these documents for your vendor qualification requirements.
How do you ensure our specific repair protocols are followed?
Your requirements are documented in our system and flagged whenever one of your units comes in for service. Our technicians and service writers receive specific training on major carriers' requirements to ensure compliance with your protocols.
Contact Reid Diesel For Fleet Account Setup
Fleet Account Manager: (336) 468-2323
Location: 967 Chambers Rd, North Wilkesboro, NC 28659
Partner with Reid Diesel for reliable service coverage along the I-77 and US-421 corridors. Contact us today to establish your fleet account and add us to your preferred vendor network.