24/7 Roadside Truck Service | I-77 & 421 Exit 272 or 267 | North Wilkesboro, NC
When your truck is down, every minute costs you money. Call Reid Diesel at (336) 468-2323 for fast, expert roadside assistance anywhere along the I-77 and 421 corridors.
Fast Response When You Need It Most
At Reid Diesel Enterprises, we understand that truck breakdowns don't follow a 9-5 schedule. That's why our ASE-certified technicians are available 24 hours a day, 7 days a week to get you back on the road as quickly as possible.
30-45 Minute Response Time
We're strategically located at I-77 & 421 Exit 272 or 267 in North Wilkesboro, NC, allowing our fully-equipped service trucks to reach you fast:
- I-77 Corridor: From Statesville to the Virginia border
- Fancy Gap Mountain Section: Specialist experience with mountain-related breakdowns
- US-421 Corridor: Winston-Salem to Boone
- Local Coverage: North Wilkesboro, Wilkesboro, and surrounding areas
Mobile Diesel Repair Services
Our mobile service trucks are stocked with commonly needed parts and diagnostic equipment to handle a wide range of roadside repairs:
Engine & Power Systems
Electrical & Lighting
Brakes & Air Systems
Drivetrain & Chassis
Tires & Wheels Patch & Replacement
Roadside Diagnostics
Our ASE-certified technicians bring dealer-level diagnostic tools directly to your breakdown location:
- OEM diagnostic software for all major truck manufacturers
- Comprehensive system scanning
- Real-time repair recommendations
- Photo/video documentation for fleet manager approval
- Clear communication about repair options
Repair or Tow Decision Support
We provide honest assessments to help you make the best decision:
- Can we fix it roadside? We'll complete repairs on the spot whenever possible
- Need a tow? We'll help coordinate heavy-duty towing to our facility or a location of your choosing
- Parts availability? We'll provide realistic timelines for parts delivery
- Hotel assistance? If you're stranded overnight, we'll help you find accommodations
Fleet Cards & Payment Options
We make payment easy during emergencies:
- Fleet Cards: Comdata, EFS, T-Chek
- Credit Cards: All major credit cards accepted
- Fleet Accounts: Established carriers with approved credit
- Documentation: Complete repair documentation for reimbursement claims
Emergency Roadside Repair FAQs
How quickly can you respond to my breakdown?
We maintain a 30-45 minute average response time throughout our service area along the I-77 corridor and US-421. Response times may vary based on current call volume, weather conditions, and your exact location.
Do you offer roadside repairs at night and on weekends?
Yes, we provide true 24/7 emergency service with live phone answering and dispatch at all hours, including nights, weekends, and holidays.
What information should I have ready when I call?
Please be prepared with your exact location (highway, exit number or mile marker), the nature of your breakdown, your truck make/model, and your load type (especially if hazardous).
Can you repair reefer units on refrigerated trailers?
Yes, our mobile technicians are trained to diagnose and repair reefer units to protect temperature-sensitive cargo.
What if I need parts that aren't on your service truck?
If we don't have the necessary parts on our service truck, we'll provide options: 1) Source parts from our shop inventory, 2) Order from local suppliers with same-day delivery, or 3) Recommend towing if more extensive repairs are needed.
Do I need to pay for the service call if you can't fix my truck roadside?
You will be charged a service call fee for the diagnostic time, but we'll apply this amount toward repairs if you choose to have your truck towed to our facility.
Can you help if my load has shifted or needs re-securing?
Yes, we offer emergency load shift and cargo re-securement services to address unsafe load conditions as well as cross docking and reload services.
How do I set up a fleet account for emergency roadside service?
Contact our office at (336) 468-2323 or email
Contact Reid Diesel For 24/7 Emergency Service
Phone: (336) 468-2323
Location: 967 Chambers Rd, North Wilkesboro, NC 28659
When your truck is down, every minute counts. Trust the experts at Reid Diesel Enterprises for fast, reliable roadside repairs anywhere on I-77 or US-421.